How to connect OwnerRez with Authenticate?

Integrating Authenticate® with OwnerRez

Prerequisites

• A merchant account on OwnerRez
• An account registered with Authenticate®

Step-by-Step Integration Process

1. Connect with the OwnerRez

   • Navigate to the Authenticate Integrations tab and locate OwnerRez
   • Click the “Connect” button.
     

    

2. Authorizing the Integration

   • An authorization window will appear. Click the Authorize Authenticate button.

      

3. Upon successful authorization:

   1. Your OwnerRez Properties will be imported into a Brand on Authenticate.
   2. You can configure workflows, set pass criteria, or create new brands to assign different workflows per property.

    

4. When a new booking is created in OwnerRez:

   1. A user and verification link will be automatically generated based on the associated brand’s workflow, in Authenticate.

5. The user profile and verification link will be added to the booking in OwnerRez and can be viewed in Custom Fields.
   

6. You can add the Authenticate custom field for the verification link to OwnerRez templates and triggers to automatically send it to guests at any point during the booking process.

7. Once the guest completes identity verification through the verification link, the custom fields in the corresponding OwnerRez booking will be automatically updated with the verification results.

8. Email Notifications

   • Enable automatic updates for guest verification completion by navigating to the Authenticate Portal Settings and turning on “Email Notifications” under Medallion™.

    

Integrating Authenticate with OwnerRez simplifies guest identity verification and enhances the security of your property management. For further assistance or troubleshooting, please contact our support team.