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Reference: Test Users & Scenarios

Learn more about various user and test scenarios in the sandbox

Which test users are available, and what does each one demonstrate?

Six pre-created identities, each mapped to a fixed outcome: John Kelly Jackson (success, no criminal record), Eryndor Vexford (success, not enough KBA questions), Harry Ron Romero (success, with criminal record), Mason Adams Parker (unsuccessful, SSN/identity not found), Kelly Emma Roberts (unsuccessful, multiple records found), and Charles Baker (unsuccessful, all info incorrect).

What exact PII do I use for each test user?

Enter the values below exactly. If the name and date of birth don't match a test user exactly, the sandbox may return incorrect results.

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What are the OTP and KBA rules in the sandbox?

OTP codes are always 111111, so you don't need a real phone or email to get past OTP steps. For KBA, select Option 1 for all five questions to pass — any other selection fails the KBA step.